Review systems

93-98% of consumers use online reviews before making a purchase. Use our systems to help Encourage and consolidate reviews, proactively manage your online reputation, and enable responsiveness to customer feedback.

Here’s why businesses should actively encourage and manage online reviews and reputation:

1. Builds Trust and Credibility

• Reviews act as modern-day word of mouth.

• A consistent stream of positive feedback signals reliability and quality to new customers.

2. Drives More Sales

• Studies show people are far more likely to buy from businesses with higher star ratings and recent reviews.

• Even a half-star difference can sway purchasing decisions.

3. Boosts Local SEO & Visibility

• Google and other search engines favor businesses with more reviews and higher engagement.

• More reviews = higher rankings in “near me” and map searches.

4. Provides Valuable Customer Insights

• Reviews highlight strengths to promote and weaknesses to fix.

• Direct feedback helps refine products, services, and customer experience.

5. Protects Against Negative Impact

• By proactively generating positive reviews, you prevent one or two negative ones from dominating perception.

• Actively managing reputation allows you to respond quickly and professionally.

6. Enhances Customer Engagement

• Responding to reviews (both positive and negative) shows customers you listen and care.

• Builds loyalty and increases repeat business.

7. Creates Competitive Advantage

• Many businesses don’t actively manage reviews—doing so helps you stand out.

• A strong reputation can be the deciding factor when customers compare you with competitors.